ORDER PROCESSING

Every ElysiaWigs hairpiece is a work of art — individually made to order.
Please allow 5–7 weeks for completion. Once shipped, you’ll receive a tracking number.
Enjoy free express worldwide delivery on every purchase.
Please note: It may take up to 24 hours for your payment to be verified for security reasons.

ORDER TRACKING

After placing your order, you’ll receive a confirmation email.
Once your wig is ready and shipped, we’ll send you the tracking details so that you can monitor its journey to you.
(If you don’t see it, please check your spam folder.)
For assistance, email our team at
📧 support@elysiawigs.com

SHIPPING INFORMATION

Carriers: DHL, FedEx, Aramex
U.S. orders: 4–5 business days
Europe & other destinations: 5–6 business days

SHIPPING COST

Shipping is free of charge to most destinations.
If you need to adjust your order before shipping, please reach out immediately.

ORDER UPDATES & CANCELLATIONS

You may change or cancel your order within 24 hours.
After that, cancellations will include a 10% processing fee.
Once your wig is in production, no further changes can be made.

IMPORTANT DETAILS

  • No deliveries to P.O. Boxes.
  • A phone number is required for delivery.
  • Ensure your email address is correct. All communication regarding your order confirmation, progress updates, and tracking will be sent to your registered email address.
  • Import duties and taxes are the responsibility of the customer.